Southampton General hospital 'listening clinic' encourages patients and relatives to air their views
Two leading nurses at Southampton General Hospital are giving patients and relatives the chance to talk about their experiences in innovative ‘listening clinics’.
- A room with a view - Surroundings
- Are you sitting comfortably - Physical comfort
- Cleanliness is next to godliness - hygeine
- Food glorious food - Appetising food
- Getting to know you - Communication
- It's childsplay - All about children
- Let me entertain you - Coping with boredom
- Pleased to meet you - The welcome
- Relatively speaking - Relatives and carers
- The waiting game - Waiting rooms
- There's no place like home - Going home
- Trumpet voluntary - All about volunteers
- A death in the family - Empathy and compassion
- Long Term Care - The long and winding road
- Mobility - Getting there