Mental Health Matters operate a phone line for anyone dealing with mental health issues
We are very grateful to the person who sent this information to us
They write....
'For those struggling with mental health issues, telephone helplines staffed by trained staff or volunteers can be a real lifeline. Many of these are open 24 hrs daily or specific times during the day or week. Such help has been invaluable for me as I struggle with my mood and Post-traumatic Stress Disorder constantly, and the help offered by these caring and compassionate individuals has kept me alive during the most difficult times.
Mental Health Matters
Mental Health Matters has recently been awarded the contract to supply mental health telephone and web support to the Coventry and Warwickshire area. The telephone number for those living in this area is
0800 616171 24/7 hrs. They are also available to help people who are caring for others with mental health needs. Personally, I have found it to be an invaluable service, the trained staff being very friendly and helpful, trying their best to assist me in a non-judgemental and compassionate manner.'
Other Areas covered by the Helpline:
Coventry& Warwickshire: 0800 616171 24/7hrs (For SMS Texting please use: 07786202242)
Durham & Darlington: 0800 085 7027 5pm-9am 24 weekends
Gateshead: 0800 085 1718 5pm-9am 24 weekends
Hartlepool: 0845 045 7110 5pm-9am 24 weekends
Kent & Medway: 0800 107 0160 24/7
Newham: 0800 107 0161 5am to 12 Midnight Weekdays & 2pm to 12 Midnight Weekends & Bank Holidays
Middlesbrough: 0800 052 7350 6pm-6am
Newcastle: 0845 601 2457 6pm-6am
North Tyneside: 0845 601 2458 6pm - 6am
Redcar & Cleveland: 0800 052 0658 6pm-6am
Residents: 0800 085 1720 24/7
Stockton: 0800 052 7349 6pm-6am
Sunderland: 0800 013 0626 5pm-9am 24 weekends
Web Chat Available in:
Sunderland, Kent & Medway, County Durham & Darlington, Coventry & Warwickshire
Available 24/7
- A room with a view - Surroundings
- Are you sitting comfortably - Physical comfort
- Cleanliness is next to godliness - hygeine
- Food glorious food - Appetising food
- Getting to know you - Communication
- It's childsplay - All about children
- Let me entertain you - Coping with boredom
- Pleased to meet you - The welcome
- Relatively speaking - Relatives and carers
- The waiting game - Waiting rooms
- There's no place like home - Going home
- Trumpet voluntary - All about volunteers
- A death in the family - Empathy and compassion
- Long Term Care - The long and winding road
- Mobility - Getting there
